💌 Contact Auret

We love hearing from pet parents. Whether you have a question, need help with an order, or just want to share a cute photo of your furry friend with their Auret product, we're here for it.

📧 Email Us

iawilmerforero@gmail.com

We respond to every email within 4 hours during business days (Monday-Friday, 9am-6pm CT). Weekend emails are answered first thing Monday morning.

⚡ Fastest Help Topics

• Where's my order? Check the tracking link in your shipping email, or reply to your order confirmation
• I need to change/cancel an order: Email us within 1 hour of placing it
• I received the wrong item or it's damaged: Email a photo and your order number — we'll fix it immediately
• I want a refund: See our 30-Day Happy Pet Guarantee

📱 Follow us on social

For daily pet content, behind-the-scenes, and exclusive subscriber deals:

• TikTok: @auret.pets
• Instagram: @auret.pets
• YouTube Shorts: @auret.pets

🏢 Business Inquiries

Wholesale, partnerships, press, or influencer collaborations? Email us with the subject line "PARTNERSHIP" and we'll route you to the right person.

We can't wait to hear from you. 💙🐾